What can be returned?
All products purchased from SIMSpec Engineering webstore can be returned if in original Condition of purchase.
With Hobbywing No open Boxes are accepted. We have a 15% Restocking fee for hobbywing items being returned.
(full refunds including shipping costs will be available for all goods with major faults/defects as per Australian Consumer Law.
Goods returned for major faults/defects will not be charged restocking fees.)
*Custom paint work isn't returnable unless there is a major issue*
Please contact us via email: email@example.com to discuss any returns
Original shipping rates are not refundable, you are required to cover the return shipping costs.
When do items need to be returned by?
All returns to be within 14 days of Purchase
How do customers return items?
In person or via Mail. We are a Monday to Friday business and will accept delivery from 9.30am to 5.30pm.